Privacy Policy – Ecologic Innovation

Version: 2.1 | Date: 05 Apr 26

1. Overview

At Ecologic Innovation, your privacy and trust are our top priorities. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, make purchases, or communicate with us. We are committed to handling your personal data in a transparent, fair, and secure manner, giving you confidence while shopping and engaging with our services.

2. Personal Information We Collect

We collect personal information necessary to provide and improve our services, including:

• Contact details: name, billing and shipping addresses, phone number, email
• Financial information: payment details, transaction history
• Account information: username, password, preferences
• Transaction data: items viewed, added, purchased, returned
• Communications: customer service interactions
• Device information: browser, IP address, network
• Usage information: interactions with our website and services

3. Sources of Personal Information

We collect information directly from you, automatically through our website and services (such as cookies and analytics), from service providers assisting in our operations, and from trusted partners or affiliates when necessary.

4. How We Use Your Personal Information

We use personal information to:

• Provide, personalize, and improve our services, including order processing and customer support
• Communicate promotions and updates when you have opted in
• Maintain security, prevent fraud, and comply with legal obligations

5. Sharing Personal Information

Your personal information may be shared with service providers such as Shopify, payment processors, shipping partners, and analytics tools, always in accordance with your consent. Information may also be shared within our corporate group, during mergers or business transactions, or as required by law.

6. Relationship with Shopify

Shopify hosts our online store and processes personal data as needed to provide these services. Shopify adheres to strict privacy and security standards to protect your information.

7. Third-Party Websites

Our website may contain links to third-party sites. We are not responsible for their content or privacy practices. We encourage reviewing their policies before providing personal information.

8. Children’s Privacy

We do not knowingly collect personal information from children under the age of majority. Parents or guardians may contact us to request deletion of any personal data collected in error.

9. Security and Retention

We implement reasonable technical and organizational measures to protect your personal data. Information is retained only as long as necessary for the purposes described, or longer if required by law.

10. Your Rights

Depending on your jurisdiction, you may have rights including:

• Accessing, correcting, or requesting deletion of your personal information
• Data portability
• Opting out of marketing communications
• Restricting processing or withdrawing consent

To exercise your rights, contact us at contact@ecologicinnovation.com. Verification may be required to protect your data.

11. Complaints

If you have concerns regarding how your personal information is handled, you may contact us directly or reach out to your local data protection authority.

12. International Transfers

Your personal data may be transferred outside your country. For EU/UK residents, appropriate safeguards such as Standard Contractual Clauses are applied to ensure your information is protected.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

14. Contact Information

Email: contact@ecologicinnovation.com
Business Hours: Monday – Friday, 8am – 5pm